Refunds and Email Package Policies
If for any reason you are not satisfied with a product or service you purchased you can receive a full refund according to the following terms:
Personalized Consultation – E-mail
E-mail service packages must be refunded within the first two e-mail exchanges and within 60 days of the original purchase date. An administrative fee of $50 will not be refunded for the initial consultation, if received.
Unlimited e-mail packages can be paused once per package for a maximum of 4 weeks for illness, traveling, etc. Should it go beyond 4 weeks, the package will be transferred to a standard e-mail package (2 weeks left = 2-email package; 3+ weeks left = 4-email package) to be used within one year from the purchase date. Should you want to reinstate the unlimited package past 4 weeks within one year of the purchase date, you may pay a one-time reactivation fee of $50 to update your Cuckold/Hotwife Plan, since a lot can change in this period of time. If there is less than half the package remaining, packages will not be paused for all circumstances.
Personalized Consultation – Chat
Chat consultation packages are eligible for a prorated refund for any unused chat time within 60 days of the original purchase date. Cancellations, reschedules, or no-shows within a day of the appointment may have 15 minutes of chat time, or its equivalent, deducted from the account to compensate for time and occupying a time slot another client could have used. This helps me make sure I can accommodate clients in a timely basis.
Refunds and General Information
All products and services must be refunded within 60 days of the original purchase date. Refunds on a product/service will only be issued once per product/service per client. All purchases will be refunded back to the original credit card on which products or services were purchased whenever possible.
Consulting services expire one year from the original date of purchase. Unused consulting services will not be partially refunded and are non-transferable to another party.
Fees for expedited processing utilizing time are non-refundable.
To request a refund, please contact me. If you have any questions about my policies, please contact me. I look forward to helping you understand my policies.
The Members Area (also known as The Inner Circle) is an auto-recurring/renewing subscription service. It provides access to exclusive content that is unavailable on the main site and requires a separate login.
Members Area subscriptions are auto-recurring but can be cancelled at any time from within your account once logged in. To cancel, click the link to ‘Cancel Subscription’ from within your account’s payment history, or by canceling it directly from your PayPal account, if that was your original method of payment.
Otherwise, the subscription will automatically renew and be re-billed based on the subscription level you selected at the time of purchase. The re-billed fee will be based on the $USD rate posted at the time of purchase, which may not include any discounts or promotions, though these may be included in your original subscription price.
All refund requests must be made within 30 days. Refund requests submitted after the subscription auto-renews will also be subject to a $5 processing fee, which will be automatically deducted from the amount of any approved refund. The frequency of use or non-use of the Members Area service cannot be considered when reviewing or approving refund requests.
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